A few months ago, we published our top ecommerce trends of 2017, which featured some of the things we’re seeing (or would like to see) incorporated into online retail sites. In this round-up, we’re going to delve deeper into one of those trends: product copy and the art of giving you just enough information! As…Details
SUS? WUS? CUS? TPI? Come see how many of these abbreviations I invented myself in this investigation into how the experts measure UX. It’s all well and good us sitting around in our ivory tower (technically it’s an old bus factory) yelling how great UX testing is out of the window to passers-by, but this…Details
If you’ve ever been in a strategy meeting, chances are you’ve heard the phrase ‘mobile first’ on more than one occasion. It’s 2017, we all understand the importance of optimizing for a cross-device and omnichannel experience. But, when it comes to making the most of your app, do the same best practices apply? A deeper…Details
Last week on #uxchat, we discussed discovery phases in UX. Are they given enough credence? We ran a Twitter poll asking this question and an overwhelming majority said “no” so it’s about time we discuss discovery phases. Here are the talking points: 1. How important are discovery phases in UX? Is it given enough credence?…Details
When we think about a slider, we usually imagine an image gallery slider, or the infamous carousel, or perhaps off-canvas navigation, with the overlay sliding in from the side. However, this article is not about those kinds of sliders. Instead, we’ll look into the fine details of designing better slider controls for selecting a value…Details
Last week, on the WhatUsersDo Slack channel, we hosted a live AMA session with Sally Graham, our kickass Head of UX Research. For this inaugural hour-long chat, Sally fielded questions covering absolutely anything on the subject of UX, from embarking on a career in UX, to running your own user tests, to using the WhatUsersDo…Details
A few months ago, we published our top ecommerce trends of 2017, which featured some of the things we’re seeing (or would like to see) incorporated into online retail sites. In this round-up, we’re going to delve deeper into one of those trends: simple, smooth, distraction-free ecommerce experiences. What do we mean by ‘simplicity’ in…Details
Let’s say you’re already keenly aware that user testing is an amazing way to ensure your visitors are getting the best possible experience from your mobile site. Cool, I’m glad you agree. Hey, we’d probably get on quite well! Let’s also assume you’re vaguely aware of the fact that Google has some practical guidelines for…Details
Last week on #uxchat, we discussed how UX practitioners adapt to shifting UI. There’s plenty of room for debate and many interesting points were raised, mulled over, and then picked apart — particularly with the question about where UXers see UI in the next few years. Here are the talking points: 1. How are interfaces…Details
Get to know the faces and spaces that make up Usabilla in our Spotlight series. Next up to face our roulette of Infrequently Asked Questions is Jesper – our ice hockey playing Customer Success Manager, who’s a real ‘people Persson’. Name: Jesper PerssonPosition at Usabilla: Customer Success ManagerNationality: SwedishOffice location: Amsterdam So, you’re from Sweden.…Details
Here at WhatUsersDo we’re all about bringing the maximum amount of learning to people at any stage of their UX development. Hence we’re bringing you this first in a long line of weekly beginner’s guides, aimed to help the newbies of the UX testing world. This is also why we’ve started using words like hence.…Details
By Steven Hoober In Part 1 of this series on how to design for mobile touchscreens, I told you all about the history of touchscreens, how capacitive touch works today, and the research I have been conducting to find out how people really interact with their touchscreen phones and tablets. In Part 2, I discussed…Details
By Janet M. Six Today, we’re experiencing a growing torrent of big data. Data for our retail purchases, Internet searches, social-media posts, and even our commutes to work reside somewhere. Not only do we cast a shadow on the ground when we walk in the sunlight, we all have data doppelgängers that show both our…Details
By Jim Ross In the ideal interaction between humans and computers, technology handles the routine, mundane tasks at which it excels, allowing people to focus on higher-level, more important aspects of achieving their goals. Nevertheless, until recently, technology’s role in providing user assistance has been limited to providing traditional online Help and on screen instructions.…Details
By Yury Vetrov In Part 5.1 of this two-parter within my larger series on applied UX strategy, I covered the benefits of using a shared language between business and design, then began my discussion of a three-stage model for solving business problems through design that progresses through the following three stages: Stage 1: Helping product…Details
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