The Scope of User Experience

By Janet M. Six In this edition of Ask UXmatters, our expert panel addresses scoping UX projects and what functions are within and outside the scope of User Experience. It seems that the definition of User Experience is constantly expanding. First, our experts discuss how the business community currently perceives the practice of User Experience…

Book Review: Information Anxiety

By D. Ben Woods One thing we can count on is that the quantity of information is increasing over time. The prevalence of information, its relationship to knowledge, and its impact on people’s decision-making faculties is becoming a more central concern for UX professionals. Richard Saul Wurman, the author of Information Anxiety, is a trained…

SurveyMonkey rachète Usabilla et élargit sa gamme de solutions de collecte de feedback

La technologie VoC (Voice of Customer) d’Usabilla apportera une valeur significative aux entreprises clientes de SurveyMonkey et contribuera ainsi à accélérer la croissance des revenus de ces entreprises. SAN MATEO, Californie et AMSTERDAM – 5 mars 2019 SurveyMonkey (Nasdaq : SVMK), l’un des géants mondiaux des logiciels de sondage, a annoncé aujourd’hui, la signature d’un…

The Top 5 CX Articles of February 2019

February’s 28 days always seems to fly by. As we launch into the last month of the Winter and prepare for Spring’s new beginnings, we’ve curated a list of some of our favorite articles from February. This eclectic list covers everything from AI in the operating room to the “unicorn blood” of Facebook. Enjoy! 1.…

Usabilla Joins SurveyMonkey

AMSTERDAM, March 5, 2019–Usabilla has entered an agreement to be acquired by SurveyMonkey, a California-based, NASDAQ-listed global survey software company. SurveyMonkey’s mission is to power curious individuals and organizations around the globe to measure, benchmark, and act on the opinions that drive success; in line with Usabilla’s continued efforts to empower companies to capture the…