Signon, Signoff, and Registration

By Steven Hoober The first experience people have with your mobile app is the most critical. If they cannot get it working right away, they won’t finish setting it up and won’t come back. As UX professionals, we often talk about problems with app tours, pound our fists and say no splash screens, or discuss…

The Role of Observation in User Research

By Jim Ross User research consists of two core activities: observing and interviewing. Since we’re most interested in people’s behavior, observing is the most important of these activities because it provides the most accurate information about people, their tasks, and their needs. While interviewing is also very important, the information people provide during interviews isn’t…

Case Study: Collaborative Engineering with Lean UX

By Rachel Wilkins Patel The adoption of iterative product development has required teams to make time-boxed decisions, iterate quickly, and pivot as necessary. At Rockwell Automation, where I work, we transitioned some of our product-development projects to SAFe (Scaled Agile Framework) agile development about three years ago, and we’re continually trying to improve the efficiency and…

TF1 Choisit Usabilla comme Solution de Feedback Utilisateur

AMSTERDAM — Usabilla B.V. (www.usabilla.com) est fière d’accompagner le groupe TF1, dans son objectif de se rapprocher plus près de son audience digitale. Usabilla accompagnera les équipes des produits digitaux à acquérir un niveau élevé de connaissances de leurs audiences digitales à travers les commentaires proposés par ses utilisateurs. L’objectif final de ce partenariat est…