Intranets have evolved considerably since their debut in 1994, changing from simple document-management systems to unifying business collaboration and communication solutions. Successful intranets bring real, bottom-line benefits to businesses—including improved efficiency, increased productivity, and satisfying employee experiences in today’s digital workplaces.
Typically, by the time a company has matured sufficiently to acknowledge the need for an intranet, the company has already made significant technology investments and a legacy platform is in place. Previous investments heavily influence decisions to purchase new software for an intranet. Thus, UX professionals often have very limited or no influence on the selection of an intranet’s backend platform.
How can you design a useful, usable, engaging user interface for an intranet when the backend is already in place? Focus on understanding the users’ needs and how best to help them accomplish their goals. Read More
Source:: UX matters