Online customer reviews can motivate numerous feelings from us. As customers, we frequently depend on them to direct our buy choices. As business heads, we both praise and fear them as they can impact customers to purchase from us or to click that “x” and leave our shop altogether. Giving an ensured 5-star involvement to…Details
Voice of the Customer (VoC) is becoming more and more vital for companies when it concerns the optimization of digital environments. Coupled with other solutions like A/B testing, session recording and analytical tools, you can gather a lot of data about what happens on e.g. your website or your app. However, just collecting your customers’…Details
Customer experience can be defined as the quality of all of a consumer’s encounters with a company’s products, services, and brand. While a strong customer experience produces significant results—more customers, more sales, and more loyalty—many companies still struggle to identify a plan of action to achieve these results. This doesn’t have to be the case.…Details
iOS and Android are the two most demanding mobile platforms, the previous use Human Interface Design while the later on it use Material Design. App designers especially, when designing a mobile app, more often they have to pick among iOS and Android app design. In case, if you are planning for iPhone app UI design,…Details
We live in an era where most companies have an app or a website representing themselves in the online sphere. It’s a wonderful opportunity for the bulk of companies to really find a way to show off their company and express their identity. However, the flip side of this is that there is a lot…Details
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Use of multimedia in an email newsletter is not something new. Almost every other message …