Usabilla Joins SurveyMonkey

AMSTERDAM, March 5, 2019–Usabilla has entered an agreement to be acquired by SurveyMonkey, a California-based, NASDAQ-listed global survey software company. SurveyMonkey’s mission is to power curious individuals and organizations around the globe to measure, benchmark, and act on the opinions that drive success; in line with Usabilla’s continued efforts to empower companies to capture the…

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7 of the Best Tips to Boost Your Organic CTR

When you’re managing a website, you can get too focused on rankings. It’s easy to get caught up in the web of search rankings and forget everything else. But remember, high search rankings don’t mean anything unless users actually click on your link. The organic click-through rate (CTR) is often used as a metric in…

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Choosing Your Battles, Part 1

By Jonathan Walter UX professionals often find it difficult to demonstrate the value of User Experience to enterprise product teams, especially when companies or organizations lack UX maturity. Perhaps you’ve found yourself outnumbered on teams of solution-focused developers and their like-minded peers, feeling as though no one understands your perspective. You might have been the…

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Designing for Intrinsic Understanding

By Steven Hoober In the design community at large, we frequently derive amusement from mocking product-assembly instructions—especially those for flat-pack products from Ikea. But I’ve recently experienced a bit of a revelation regarding instructions and product design. When I finally got a plumber to replace a dripping faucet in our upstairs tub, I took the…

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Lead, Don’t Manage, Part 1

By Jim Nieters In response to previous Management Matters columns, readers have asked me to explain the differences between a manager and a leader. In this column, I’ll explain these differences and highlight the value of moving from a tactical management role to a strategic leadership role. In today’s marketplace, products and services must provide…

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The Need to Unlearn

By Lindi Reka Having to deal with a lot of information from different fields gives us an overview of where we stand in the big picture, but at the same time, it can restrict and sometimes confuse or shift our way of thinking. When there’s too much information, making decisions becomes more and more difficult.…

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Sample Chapter: Going Responsive

By Karen McGrane This is a sample chapter from Karen McGrane’s book Going Responsive. 2015, A Book Apart. Chapter 4: Clean Up Your Content The responsive design became a content solution and not just a technical solution to make the ongoing evolution of our digital products more robust.—Alex Breuer, the Guardian Fluid grids, flexible images,…

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