Designing The Perfect Accordion

Design patterns. An almost mythical phrase that often inspires either awe or resentment. As designers, we tend to think of design patterns as generic off-the-shelf solutions that can be applied to various contexts almost mechanically, often without proper consideration. Navigation? Off-canvas! Deals of the day? Carousel! You get the idea. Sometimes we use these patterns…

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7 Questions About User-Research Panels

By Caroline Jarrett and Naintara Land If you’ve ever struggled to find user-research participants, you may have wished you had a list of people who have expressed an interest in taking part in future user-research activities. A user-research panel is exactly that: a list or database of potential research participants—who have given you their contact…

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What Makes a Good Research Insight Great?

By Michael Morgan You’ve just completed a readout of your latest ground-breaking research, presenting an hour-long slideshow, and hopefully, you’ve wowed your audience with what you’ve shown them. But all too often, after you’ve reported your research results, everyone returns to their workspace and develops a serious case of insight amnesia. Stakeholders quickly forget the…

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Predictive User Experience

By Alipta Ballav Envision coffee machines that start brewing just when you think it’s a good time for an espresso, office lights that dim when it’s sunny and workers don’t need them, your favorite music app playing a magical tune depending on your mood, or your car suggesting an alternative route when you hit a…

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The Term Game: An ABC of the WWW

Discussing the World Wide Web can sometimes feel like a pretty overwhelming bunch of technical terms, especially for those of us who don’t interact with it on a regular basis. How can something inside a screen have its own architecture? And what is breadcrumb navigation if it’s not a secret map leading to snacks? Wondering…

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