Scoping User Research

By Jim Ross Scoping a project’s user-research phase is a classic Catch-22 situation. Before a project even begins, you must plan the research activities and the time necessary to perform them, but you’ll rarely have enough information to make these decisions optimally until after the project begins. If you estimate too much time and money,…

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Demonstrating the Value of User Experience to Enterprise Product Teams, Part 1

By Jonathan Walter and Chris Braunsdorf The general public is often unaware of enterprise software products. For the UX professionals who create these products, designing for highly specialized users poses unique challenges. The learning curve for a particular domain can be steep because UX designers don’t necessarily have any applicable knowledge about similar domains or…

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Delivering Digital Transformations Through IoT Innovations

By Ashim Goldar As the reach of the Internet of Things (IoT) expands, gaining applications in many new domains—such as healthcare, retail, manufacturing, and banking—businesses worldwide are becoming concerned about their digital future and looking for ways to incorporate IoT-based solutions and deliver more efficient operations. Already, 94% of the businesses who have invested in…

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