Shareholders seemed to have incredibly low expectations of Facebook CEO Mark Zuckerberg’s ability to handle a Senate testimony, because Facebook stock climbed 4.5 percent Tuesday with the bulk of the gains coming during his televised testimony. Though the markets closed nearly an hour ago, Zuckerberg is still being peppered by Senators in an hours-long testimony…Details
Facebook’s founder said last month that the company is open to being regulated. But today he got asked by the US senate what sort of legislative changes he would (and wouldn’t) like to see as a fix for the problems that the Cambridge Analytica data scandal has revealed. Zuckerberg’s response on this — and on…Details
Facebook didn’t ban Cambridge Analytica when it found out in 2015 that it had received user data from Dr. Aleksandr Kogan, and Zuckerberg called that a mistake during his testimony before the Senate. Cambridge Analytica has since been banned. Zuckerberg explained that “I want to correct one thing that I said earlier in response to…Details
Les changements d’attitudes et de comportements des clients vis à vis de leurs données ont une incidence sur les actions conduites par les professionnels du marketing, du commerce et de la relation client. Ainsi, selon Markess, cela aurait mené 77% des responsables à revoir leur approche marketing.
Today we’d like to share a little hover effect library with you. The effect goes as follows: when hovering an image, we’ll use a displacement image to transition to another image. Using different displacement images, we can create a variety of looks. The main idea behind this little library is to recreate an effect similar…Details
Pourquoi faut-il virer tous les designers de la Silicon Valley ? C’est Mike Monteiro qui pose cette question dans un récent article publié sur le Los Angeles Times. Vous le connaissez peut-être, ce designer américain n’a pas sa langue dans sa poche et je prends souvent plaisir à le lire, autant pour ses qualités que…Details
Les directions corporate (à 86%) et opérationnelles (84%) reconnaissent unanimement l’importance de la relation client dans leur activité commerciale. Conséquence immédiate: la formation devient une priorité pour les équipes. Cette infographie de CSP fait l’état des lieux des besoins en la matière.
You’re reading Creating Better Design with Content First Approach, originally posted on Designmodo. If you’ve enjoyed this post, be sure to follow on Twitter, Facebook, Google+! It doesn’t matter if you’re designing a brand new app from scratch, working on a new feature or creating a landing page; design should start with the content first.…Details
Pitfalls of Card UIs An insightful article on the problems of the card UI design pattern. By Dave Rupert. Read it Our Sponsor The WordPress Theme that follows the latest design trends Be Theme is a ThemeForest top-three bestseller, with over 105,000 downloads to date. With a 4.8/5 rating based on 4,831 reviews, this WordPress…Details
Looking for some flyers that not only fulfill your business needs but do so in style. Well, Freepik’s Corporate Flyers Freebie has everything you could possibly need. Offering a range of different layouts they combine professionalism with powerful designs. You can certainly make a smart statement and stop people right in their tracks. About Corporate…Details
By Baruch Sachs Recently, in a customer workshop, I was listening to business users talking about the issues they were facing with their current system. This was not an academic exercise, as so many often can be, but rather a very interactive session with a highly engaged and enabled customer. My team had helped this…Details
By Shannon McHarg The world we live in has become disconnected. We have easy access to all the people we could ever want to interact with, but many would argue that communications have become shallow and less authentic as we rely more heavily on digital communities for social interaction. How can we avoid this shallowness…Details
By Amy Buckner Chowdhry and Christopher Geison In 2018, voice technology will go mainstream. According to comScore, in 2017, half of all smartphone owners used voice technology on their phones, with one in three using voice technology daily. Further, voice-first devices—which include smart speakers such as Amazon Echo and Google Home—are expected to cross a…Details
By Andrew Shanely We’re embarking on an increasingly automated future. By 2029, computers are likely to be more intelligent than humans, according to Ray Kurzweil, Director of Engineering at Google. Recent technologies such as artificial intelligence (AI) and machine learning can now support nonlinear, complex tasks that require logic—and, historically, human involvement as well. These…Details
By Tony Byrne and Jarrod Gingras This is an excerpt from Tony Byrne and Jarrod Gingras’s book The Right Way to Select Technology: Get the Real Story on Finding the Best Fit. 2017, Two Waves Books, an imprint of Rosenfeld Media. Chapter 5: Why User Stories Are Everything At this phase, you can convert requirements…Details
Les 10,11 et 12 avril, se tient le salon Stratégie Clients. L’occasion d’y découvrir les chatbots de marque les plus performants et de mesurer à quel point ils constituent une réponse pertinente pour engager la conversation sur des requêtes simples à faible valeur ajoutée.
Alors que les entreprises repensent actuellement leur stratégie relationnelle, un des enjeux forts consiste à développer la culture client au sein de l’organisation d’une entreprise, en partant du comex aux collaborateurs front line, en passant par les fonctions supports.