Filling out forms online and on mobile can be a tedious and bug-ridden — yet annoyingly necessary — experience. Today, a startup called Typeform has raised a significant round of capital to help fund its mission to change all that, with a platform that the startup claims gets its customers much better results because the…Details
Spain’s data protection watchdog has fined Facebook €1.2 million euros (roughly $1.44 million), after it found three instances when it collected personal data on its Spanish users without informing them of how it was to be used. The judgement is the latest in a series of legal issues that have befallen the social media giant.…Details
By Steven Hoober Even though computers are controlling more and more of the world, they are not always getting smarter. Oh, they’re becoming more sophisticated, but humans must make computer code smart, and we don’t always get things right. It doesn’t help that we’re using old, ad hoc methods of planning, design, and analysis. It’s…Details
By Simon Norris and Peter Kay Testing social media is difficult. We are not testing micro interactions, but macro, or global, behaviors. These can be extremely hard to observe—either by using qualitative methods to assess the commentary of individuals or groups or by tracking clicks. When testing social media, we are assessing social influence and…Details
By Jim Ross I’ve encountered a wide variety of participants in the many usability tests I’ve conducted over the last 17 years. The perfect participant is a rare and elusive breed. I’ve spotted only a few who came even close to being perfect. Most usability test participants are just average human beings who have somehow…Details
By Jon Walter In Part 1 of this three-part series on designing user experiences for the industrial environment, I explained that industrial automation is more human facing than you might think. Then, I discussed how the industrial environment itself presents difficult challenges for UX designers to overcome when designing software for human-machine interfaces (HMIs), covering…Details
By Awais Imran In Part 1 of this two-part series, I highlighted the study Byron Reeves and Clifford Nass conducted at Stanford University, which showed that people treat computers, Web sites, applications, and other new media just as they treat other people. The study’s findings formed the basis of my article’s core argument: we should…Details
CSS Grid is generating lots of hype – and for good reason. It’s poised to revolutionize the way we create complex layouts. The new specification (still in draft as of this writing) removes the need for all the silly hacks designers have had to put in place while building grid systems. The promise of CSS…Details
Les organismes publics aussi se soucient de la qualité de leur service client. Et ont souvent de bonnes idées dont les entreprises privées devraient s’inspirer. Voici 10 bonnes idées à piquer au service public.
Pour la 3e ouverture de son nouveau concept immersif, l’enseigne spécialisée dans l’électroménager et le multimédia a choisi cette fois de s’implanter en centre-ville d’Amiens. Un magasin où les clients sont invités à tester tous les produits. Reportage.
Le groupe Havas continue de recruter des jeunes pousses pour son accélérateur adtech au sein du campus créé par Xavier Niel.
Subverting the 140 character limit by chaining tweets together into a cohesive “tweetstorm” takes some know-how, or you’ll screw it up. Luckily Twitter has built but not yet launched a feature for easily composing tweetstorms. Hidden inside the current Android app is a way to write out a tweetstorm and see it broken into distinct…Details
Barring Apple coming out with a delayed launch date for the next-generation iPhone, the guts of which are basically laid out on the Internet already, Apple’s shares are probably not going to see the kinds of explosive activity you might expect around something as hyped as a massive iPhone revision. Instead, Wall Street — which…Details
Business cards are sadly often overlooked, resulting in dull and boring cards that are easily forgotten. At MOO we know business cards can give you the opportunity to stand out from the crowd, be unique, and say something about yourself and your brand. But business cards needn’t be dull or boring – in this post…Details